Privacy Policy

Privacy Policy

Last updated: 2025

This Privacy Policy describes how Manly.Health (“we”, “us”, “our”) collects, uses, shares, and protects personal information when you use our website and services, including telehealth, medical intake, and pharmacy fulfillment.

By using our website or services, you acknowledge and accept this Privacy Policy.

Information We Collect
We collect contact information (e.g., name, email, phone), account and login credentials, shipping and billing addresses, payment information, health information you provide in medical intake forms, and usage data such as pages visited and device information. Some of this information may be considered health data under applicable law.

How We Use Your Information
We use your information to:

• Provide, operate, and improve our services

• Assess eligibility for medical treatment

• Communicate with you, including appointment and prescription updates

• Deliver products and services

Sharing Your Information
We may share personal information with providers, pharmacies, and service partners solely as needed to deliver services you request. We do not sell your personal information.

Security
We implement reasonable safeguards to protect your information.

For more details or privacy requests, contact support@manly.health.

Terms & Conditions

Terms & Conditions

Last updated: 2025

By accessing or using the Manly.Health website or services, you agree to these Terms & Conditions.

Use of the Site
The content and services on this site are intended for lawful purposes only.

Medical Services
Medical services, including telehealth consultations and prescriptions, are provided only after review and approval by licensed healthcare providers.

Account Responsibility
You agree to provide accurate information and maintain the confidentiality of account credentials.

Changes to Terms
We reserve the right to modify these terms at any time.

By using our site, you acknowledge you have read and agree to these terms.

 

Telehealth Consent Notice

Telehealth Consent

By requesting a telehealth consultation through Manly.Health, you consent to the use of electronic communications to enable provider services, including diagnosis, treatment, follow-up, and prescription decisions.

Telehealth services are available only to patients who are located in California at the time of consultation. Providers are responsible for prescribing decisions, and not all requests will be approved.
 

Medical Disclaimer

Medical Disclaimer

The content on this website is for informational purposes only and is not medical advice. Medical diagnosis and treatment decisions are made only by licensed providers after review of your intake forms and medical information.

Nothing on this site creates a provider-patient relationship unless and until you complete all required steps and a provider approves care.

 

Prescription & Pharmacy Disclosure

Prescription & Pharmacy Disclosure

Manly.Health does not practice medicine or dispense medications.

Medical treatment, including prescriptions, is determined by licensed healthcare providers. Prescriptions are fulfilled by independent licensed pharmacies. Payment for products and services does not guarantee prescription approval.

 

Refund & Cancellation Policy

Refund & Cancellation Policy

If a licensed provider determines that a treatment is not appropriate, eligible payments for that treatment will be refunded. Fees for completed medical reviews or services may be non-refundable.

Shipping fees, once fulfilled, are generally non-refundable.

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Notice of Privacy Practices (HIPAA-Aligned)

Notice of Privacy Practices

Manly.Health uses HIPAA-compliant systems to collect and transmit protected health information (PHI). Your PHI is used solely for treatment, payment, and healthcare operations as permitted by law.

You have rights to access, correct, and request restrictions on your PHI as allowed under applicable law.

Request a copy of the full HIPAA Notice by contacting support@manly.health.

 

California Consumer Health Data Rights

Consumer Health Data Rights

We respect your rights under applicable state law, including the right to request access to, correction of, deletion of, or restriction of certain personal data we collect, including consumer health data. You may exercise these rights by contacting support@manly.health.